Operating details
Shipping, returns, storage, certificates of analysis, compliance, and how to reach support — in one place.
Shipping
Orders ship from our fulfillment partner within 1–2 business days of payment confirmation. Domestic transit times are typically 2–5 business days via USPS or UPS Ground.
All peptide and bioregulator shipments include cold packaging where required for product stability. Tracking is provided automatically via email and inside your member account.
International shipping is not currently available.
Returns
Peptide, bioregulator, and wellness compound products are non-returnable once shipped — standard industry practice for compounded research material.
Defective product, damaged packaging, or order discrepancies should be reported within 7 days of delivery for replacement consideration. Reach support through the Contact form below.
Storage & Handling
Lyophilized peptides ship as a dry powder, stable at room temperature in transit. On receipt, store unopened vials refrigerated at 2–8°C (36–46°F), protected from light.
After reconstitution with bacteriostatic water, keep refrigerated and use within 28 days. Avoid repeated freeze-thaw cycles — they degrade peptide integrity.
Bioregulators and most adjunct compounds follow the same handling profile. Product-specific storage notes appear on each product detail page.
Certificates of Analysis
Every batch is third-party tested by independent labs for identity and purity using HPLC and mass spectrometry.
A current CoA is linked from each product detail page. The full archive of past batches is searchable in the CoA Vault.
Compliance & Use
All products in this store are sold for laboratory research use only. They are not intended for human or animal consumption, therapeutic use, or diagnostic use.
By placing an order, you confirm research-only intent and that you are in compliance with all applicable local, state, and federal regulations governing the possession and use of research compounds.
Member Support
Questions about an order, product, or your account: reach the team through the Contact form, or send a direct message inside the Victory Life community on Circle.
For protocol or product-selection guidance, the Victory Life community and PeptideProtocol.AI knowledge base are the right places to start.